The Action Heat and Air Story by Steve Westerman – Founder of Action Heat and Air
Hi I’m Steve Westerman I am the owner Action Heat & Air of Collinsville. We are the premier Collinsville AC repair company of choice and have been doing heat and air for well over 30 years. I opened Action Heat & Air January 1, 2017 with my wife Melony with the goal of having an honest and a hometown feel to service the customers with the best quality service.
Before becoming an Collinsville AC Repair company, I worked for my dad’s heating and air company in Ponca City, OK every summer from the age of 10 until after I graduated high school. During this time, I worked full time honing my technical skills in ductwork, installation and service. Even after all these years of doing this type of work, I still take on new challenges by continuing my education in various schools, continuation classes and more. This is important in our industry, considering the changes in the industries on freon, equipment and efficiency of our industry.
One of the things my dad always told me is that, “Your name is only as good as you make it so be honest and tell the truth always. As a leading Collinsville AC repair company, I’ve made sure to do all I can to live this out with all my contacts, with friends, and customers. I think it was great advice.
I received my state mechanical contractor’s license while I still worked for my dad. While I could have been grandfathered into the Oklahoma State Licensing program, my dad wouldn’t have any of that. Like every other licensed journeyman, I had to go to Oklahoma City and take the test, as well as the freon test to be able to buy or be in possession of freon. I’m so glad my dad made me do it, because it made me respect my job a lot more. In fact, I still have customers who call me from Ponca City and will wait until my schedule opens up so I can come from Tulsa to work on their systems. After all these years of experience, I have worked on almost every system in the HVAC industry – from commercial, residential. refrigeration, GEOthermal, Mini splits, P Tach units and more.
I take pride in all my employees and try to instill as much knowledge as I can. We take training and development very seriously, and we strive to make sure they won’t have to struggle as hard to make a difference in this industry. We also value the life of our employees outside of work, which is why we place such importance on our team’s livelihood and home life. In this business, we demand excellence in every area, which is why we train our team to do the work as if they were working on their own house/ We have found this approach better serves our customers and holds our team accountable.
I love what I do and really enjoy the interaction with the customers and finding the problems to take care of there needs. If you would like to experience this level of service, then give us a call today.
Our Core Values
- Customer Satisfaction – we stay until the job is done and you are completely satisfied
- Fair & Reasonable – we will give you what you’re paying for – long term solutions
- Exceed Expectations – we look to over deliver in everything that we do
- Promptness – we communicate and are prompt with our time
- Personable & Friendly – we make sure you feel comfortable whenever we are in your home
- Longevity – our goal is to build long term relationships with our customers
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Action Heat & Air
10742 E 121st Ct N,
Collinsville, OK 74021
Phone: (918) 691-9988